Course Information

This course is aimed at employees working in residential or nursing homes who may be presented with challenging behaviour.  This is particularly relevant where individuals are suffering from mental illness or developmental disabilities.

Who Should Attend

• Employees working in residential or nursing homes
• Carers for people with mental illness
• Carers looking after the elderly
• Carers working in the community

Course Content

• What is challenging behaviour
• What is violence
• Common causes of conflict
• Types of challenging behaviour
• Managing Behaviour

Course Duration

Half a Day

Assessment

Continuous assessment throughout the day