Course Information

To build the knowledge and skills of first time Supervisors and team leaders.  This session focuses on identifying the key skills and traits of successful team leaders and developing an action plan to help new and aspiring team leaders to be able to get the best out of direct reports.

Who Should Attend

Existing and New Supervisors or Leaders

What They Will Learn

• How to develop an action plan
• Building Confidence
• Development areas
• Direct Reports

Course Content

• What's your style
• Skills and Behaviours of successful team leaders
• Building trust and rapport
• Task and People - A Balancing Act
• What to delegate and how
• Team Communication
• Action Planning

Course Duration

One Day

Assessment

Continuous Assessment Throughout The Day.